Phishing scams are on the rise. I’ve received a record number via email and even text messages on my cell phone lately. Threat is growing, and being aware of the threats will help us all avoid identity theft.
Phishing is where scammers pretend to represent your financial institution in order to trick you into giving them personal information. They can be very convincing, and then use this information for various reasons; to make purchases, withdraw money from your account, or even create false IDs, Driver Licenses and Passports.
Simply don’t reply to these messages. Don’t click the web links or call the numbers in the message. If you are concerned, or think the information is valid, go to the financial institutions website and contact them from there, or call the customer service number on the back of your credit card, and they will quickly resolve it. They want to stop the phishing as much as you do.
If someone calls you from your financial institution they will NOT ask for PINs, or SSNs. They may ask you to provide a “password” that you used to open the account. If YOU call them they will ask for Account Number and last four digits of the SSN, but NEVER the entire SSN or PIN. Also, simply ask them if they can verify that they REALLY represent your financial institution. If it is a valid call, they will be happy to comply. Otherwise, they will usually hang-up at that point. Otherwise, don’t succumb to badgering – just hang up.
As a best practice, don’t accept ANY phone solicitations. Super deals on mortgages, home warranties, car warranties, and even charitable organizations are simply a cover that scammers use to try to get your personal information. Simply say “No Thank you” and hang up.
Rand Burgoyne